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EBA Management Development Centre

EQ Based Communication Development Program

STATUS: NEW SEASON STARTS ON november 14TH

DURATION: 14, 21, 28 November
TIME: ON TUESDAYS FROM 09:00 TO 17:00
VENUE: EBA KYIV OFFICE, 1A ANDRIYIVSKIY UZVIZ
PARTICIPATION FEE: 5100 UAH FOR EBA MEMBERS
EARLY BIRD REGISTRATION: 4330 UAH (TILL october 13th)

about the programme

We launch EQ Based Communication Development Program in 2017 to develop your emotional intellect and learn how to harness your emotions.

It is a hands-on program with a variety of activities, exploration and reflection. The programme consists of three training days within three consecutive weeks for practical usage of the training material. All the parts are interconnected. It is recommended to participate in all three modules.

Having successfully finished the development programme, the participants will receive certificates of completion.

DURING THE MODULES YOU WILL

Understand better and improve the quality of personal communication: your family life and other close relations Obtain the main skills of managing the negotiation process

TARGET AUDIENCE

Both vertical (managers) horizontal (experts) business audience whose needs are to communicate efficiently with external and internal clients, to handle difficult conversations, negotiate disputable issues and to build sustainable relations

syllabus

MODULE 1. EQ RESOURCES IN PROFESSIONAL AND PERSONAL COMMUNICATION – 14 NOVEMBER

  • The concept of horizontal and vertical development
  • EQ based communicative techniques
  • Diagnostics of your personal communication profile

MODULE 2. EQ BASES APPROACH IN DIFFICULT CONVERSATIONS – 21 NOVEMBER

  • Characteristics and components of functional and dysfunctional (toxic) communication
  • How do mindset and attitudes influence the result of communication. Perception distortions. The message anatomy
  • Tools to overcome communication distortions
  • Argumentation methods. How to sound concise. Stages of argumentation in convincing talk
  • Typology in communication. Perception diversity
  • How to manage emotionally-charged conversations

MODULE 3. EQ BASED COMMUNICATION IN DEVELOPMENT RELATIONS – 28 NOVEMBER

  • EQ tools for building develpmental relations
  • Set of communication tools for building strong interpersonal and cross functional contacts
  • Continuous feedback: new approach for development
  • Talent conversations
  • Communication tools for the times of change

trainers

                                  baikalova eng          savchuk eng

Should you be interested in participation, please, fill in the APPLICATION FORM
in english or ukrainian

TO SPECIFY OBLIGATORY CONDITIONS AND REQUIREMENTS CONCERNING PARTICIPATION
CONTACT US: 
This email address is being protected from spambots. You need JavaScript enabled to view it. OR +38 (044) 496 06 01.

EBA Official Partners